Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesFront desk staff amazing — Shelby provides outstanding customer service. She is always quick to respond, kind, and incredibly helpful. She recently helped resolve my lease renewal issue and made the process stress free.
response from property -Thanks for taking the time to write us a review. Definitely appreciate the shout-out for Shelby. Great to hear she was helpful and attentive to your needs. Appreciate that you've chosen to renew and will be staying on as a member of our community!
|Recommended: YesGreat place to be Love all except parking- I have garage it great for me but my friends always complain that parking is impossible. They did not visit me as much as I want.
Thanks for sharing your thoughts. We're glad that you love it here, and we know that parking can present some challenges. We're always looking for opportunities to improve, and we're happy to have a conversation about parking or any other thoughts you want to share.
|Recommended: YesRaleigh Hills shines as the latest addition to Modera's excellence. — Keep up the excellent work, Modera-RH Team
We appreciate the review, and we'll keep working hard to provide excellent service!
|Recommended: YesGreat place to live — We moved in the second week the building was open
It has been a very good rental experience
Thank you for taking the time to write us a review. We're glad you've had a good experience living in our community. Please contact the leasing office if there is anything we can do to assist you.
|Recommended: YesHappy Home — My husband and I are very happy here. I particularly wanted to give a shout out to all the staff. I appreciate the patience with packages, endless questions, and curiosities. As well, I find everyone to be approachable, friendly. Thanks Travis, Shelby, Mckenzie and Drake in the office for always being so present and thoughtful when I visit and it can be numerous times. And the maintenance, I particularly have had contact and support from John and Robert. Both of whom never feel rushed and are seemingly overly joyful sincerely to be of service and help life run smoothly. And they are just darn kind and thoughtful. I feel so thankful for their patience, support and knowledge. Great team and lovely community.
Thank you for your review. We appreciate the feedback and we are glad to hear that you're happy here at Modera Raleigh Hills. Great to hear that the staff has been so friendly and accommodating. If there is anything else we can do for you, please don't hesitate to contact the leasing office for assistance.
|Recommended: YesGarbage situation is in process — all staff is amazing maintenance wonderful . We feel very thankful for moving here. Clean, safe and friendly
Good Afternoon,
Thank you for your review and comments. We are glad to hear that you're happy living at Modera Raleigh Hills. Our staff and maintenance team work hard, and it's great to know they've done right by you. We look forward to seeing you around the community, and please let us know if there is anything we can do for you.
Thank You,
Travis Morresey
Community Manager
|Recommended: NoBeing Flexible — After a very long time deciding whether it was a good idea to move here, we were promised three things
1. A hot tub
2. Free EV charging
3. A noisy-free apartment
The heated pool—I wouldn't even call it a hot—and the jets do not work. My husband lives with the pain, and having it in our old apartment was a huge help. But we didn't test it before moving in. You know, who does that And they never bother to mention it.
The same thing happened with the EV chargers once we moved in and wanted to charge our car, it turned out they don't work.
And if they do, the same car is day for days.
We ultimately moved here because it was so quiet. It turns out a train comes every two hours, and our dog gets really scared when that happens.
I wish the staff had mentioned these details before we moved in, because we probably would have found a better fit for us.
The truth is that we're having an ok time here. There are other nice parts of the complex, but we've been adapting to everything.
Good Afternoon,
Thank you for your review and comments. We appreciate all feedback and are always looking for ways we can improve. We are working with a couple of outside vendors for both the spa and the EV chargers. I apologize these haven't worked as expected, but we anticipate having them fully functioning this month. That's unfortunate that the train upsets your dog. We'll work to make sure that full disclosure is given to all applicants and residents.
Please contact us in the leasing office if there is anything we can do to assist you.
Thank You,
Travis Morresey
Community Manager
|Recommended: Yes👍 — ☆☆☆☆☆
Thanks for taking the time to leave a review! If there is anything specific you would like to discuss or if there is anything we can do to assist you, please contact the leasing office at [email protected] or at 503.567.1610
|Recommended: YesAwesome — I had a great lease experience.
Thanks for your feedback! We're happy to hear that you had a great experience. Our team does their best to meet everyone's needs.
Please reach out to the leasing office at [email protected] or at 503.567.1610 if there is anything we can do for you.
|Recommended: YesVery good overall — The East side south entrance needs to be sprayed down periodically. most of the dogs in the building urinate right outside of the door and the smell is very bad. an occasional rinse would go a long way.
Thank you for the review. We will continue to encourage people to take their pets to the dog run or away from the building entrances to go to the bathroom. We will provide extra attention to these areas for cleaning as well. Please contact the office at 503.567.1610 or at [email protected] if you wish to discuss anything further. - Travis Morresey
|Recommended: YesSurvey — Good staff, nice friendly neighbors, would recommend
Thank you for your review! We're so glad to hear that you've had a good experience so far, and we certainly appreciate the recommendation. Don't forget, if you refer someone who moves into the community, you will be eligible for a $500 credit! Thanks again, and let us know if there is anything we can assist you with. - Travis Morresey
|Recommended: YesGreat property The building is always clean, and everyone here is very friendly. It's a safe and welcoming place to live. However, one small suggestion,,, if residents are allowed to buzz people in through the front door, it would be much more convenient if visitors could also access the elevator. Right now, this restriction often leads to non-Amazon packages being left on the first floor in random corners. Allowing elevator access for guests would make things easier and more secure for everyone.
Thanks for your review and comments. Glad to hear that you're happy with the condition of the building and the people here. I understand the frustrations regarding the elevator access, and we are exploring if retrofitting the system is a possibility. The amazon lockers are not just for amazon deliveries, and many other companies including FedEx, UPS, DHL, and CoStar, all have their own unique codes to use those lockers. We will work with our local reps to make sure that the drivers are following protocol.
Thanks again for the input and feedback! - Travis Morresey
|Recommended: YesNa — na
|Recommended: YesMaintenance is great — john is great responded fast, he rocks
Thank you for the feed back. We love hearing that you are happy with the maintenance response time. Let us know if there is anything we can do to assist you.
|Recommended: YesGreat place to be — I am here for 2 weeks and I am feeling very comfortable. Suff are all super great and accommodate all needs and nice and friendly. I enjoy gym , jacuzzi and my morning coffee. Also all residents are very nice, polite and friendly. I really like diversity of people. It great experience so far living here.
Thank you for your review. We love to hear that you're comfortable in your new home and have had a good experience with our staff and with your neighbors. Please let us know if there is anything we can do to assist you. We're happy you're here!